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General Terms and Conditions (T&Cs)

1. General, Scope

1.1. Orders placed via our website www.chronometryx.com shall be implemented based on the following T&Cs.

1.2. By submitting an order, the user accepts the present T&Cs.

1.3. Contradictory provisions of terms and conditions of the customer shall not apply.

2. Conclusion of Contract

2.1. The offers on our website are non-binding and subject to confirmation. The contractual partner is CHRONOMETRYX AG, Grand Hotel Park, 3780, Gstaad, Switzerland. A customer order placed via our shop shall represent a binding offer to CHRONOMETRYX AG. The customer undertakes to provide correct information when placing an order.

2.2. The contract shall only be concluded upon declaration of acceptance by CHRONOMETRYX AG. The declaration of acceptance is the confirmation of receipt of the order provided by e-mail. However, this shall not apply if an individual agreement has been made. CHRONOMETRYX AG reserves the right to refuse the customer’s order without giving any reason.

2.3. The invoice shall be stored by CHRONOMETRYX AG.

2.4. Should it not be possible to deliver the goods that you have ordered, for example because the goods are out of stock, we shall refrain from issuing a declaration of acceptance. In this case, a contract shall not come into being. We shall inform you immediately and return any counter-services already rendered.

3. Prices, Payment, Due Date

3.1. The price at the time of issuing the invoice shall be decisive in invoicing. CHRONOMETRYX AG expressly reserves the right to make price changes, e.g. due to price increases imposed by the manufacturer, on the day of delivery.The customer has the right to withdraw from the purchase if a price increase on the day of delivery has taken place.

3.2. The prices cited in the online shop for customers with a delivery address in Switzerland or Lichtenstein include Swiss value added tax of 8%. The relevant country-specific import duty and value added tax rates shall apply for customers resident outside of Switzerland and Lichtenstein. The prices shown in our online shop for foreign customers are also inclusive of 8% Swiss value added tax. It is only during the check-out process that the price is converted to the export price (excluding value added tax) for deliveries abroad. Any import duty and value added tax incurred shall not be invoiced by CHRONOMETRYX AG but by Deutsche Post DHL upon delivery of the goods to the recipient country.

3.3. Customers may pay the purchase price by means of credit card, PayPal, prepayment or purchase on account.

3.4. In the case of prepayment, the purchase price shall be due seven days after the order. If we have not received payment after the order, despite it being due, we may withdraw from the contract. After this, we shall not longer be obligated to deliver the ordered goods. In the case of prepayment, the order shall be reserved for a maximum of seven working days.

3.5. The payment method of “purchase on account” is only available for customers with a delivery address in Switzerland or Lichtenstein and up to a maximum purchase price of CHF 1,000.00. The invoice shall be due for payment on the day of delivery of the goods. The customer shall enter into default if the payment is not made within 7 calendar days of the payment falling due. Any default and reminder costs shall be billed to the customer.

4. Delivery and Payment

4.1. Delivery of the purchased item shall take the form of shipment to the delivery address stored by the purchaser. The costs of shipping and packaging shall be borne by CHRONOMETRYX AG.

4.2. In the case of prepayment, the goods shall only be sent following receipt of payment.

4.3. Should we fail to receive correct or timely supply from our suppliers, our obligation to deliver shall expire.

4.4. There shall be no entitlement to compensation if an order is delivered outside of the cited times.

5. Title Retention

The goods shall remain under ownership of CHRONOMETRYX AG until complete payment of the purchase price.

6. Warranty

CHRONOMETRYX AG shall be liable for any material or legal defects in accordance with the legal requirements. In addition, we shall extend the two-year manufacturer’s warranty and grant a warranty extension of an additional three years.

7. Return

Information on return can be found under Withdrawal.

8. Data Protection

Information on data protection can be found in our Data Protection Policy.

9. Applicable Law, Place of Jurisdiction and Place of Performance

9.1. Swiss law shall apply exclusively to all legal relations and transactions. The provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG, concluded in Vienna on 11.4.1980) are expressly waived.

9.2. The exclusive place of jurisdiction and performance shall be Berne (Switzerland).

10. Miscellaneous

10.1. The customer shall not have any entitlement to use certain payment methods. We reserve the right to refer to other payment methods.

10.2. Invoices and credit notes shall be provided exclusively in electronic form.

10.3. In the event of refund by bank transfer, CHRONOMETRYX AG shall use the account that you used. We shall not hold any responsibility for you not having access to the account.

10.4. CHRONOMETRYX AG reserves the right to change the T&Cs at any time.

11. Severability Clause

Should one or several provisions of these T&Cs be invalid or unlawful, this shall not render the entire contract or condition invalid. The invalid provision shall be replaced by the applicable statutory regulation.

The above Terms & Conditions represent intellectual property protected by copyright. Use by third parties – even in part – for commercial purposes of providing goods and/or services – is not permitted. Infringements shall be pursued.


CHRONOMETRYX AG | Gstaad, October 2015