Questions & Answers for Watches

Are all straps or watches new?
Yes

Do I have to pay taxes in my country?
Yes! We can not avoit to pay your local duties or sales tax. Every watch that we sell on www.chronometry.com outside Switzerland and Liechtenstein will be sold tax free. That means that 7,7% Swiss VAT will be not charged to our customers. Switzerland is not a member oft the European Community. That’s why all shipments will be charged with country specific VAT from local customs before delivery.

What is my country specific VAT?
Google, your contry + VAT

Is shipping cost included?
Shipping cost is not included in our price. But we offer all deliverys at cost price.

How much will be shipping cost?
Between 150 CHF and 180 CHF depending on the size of the box. Limited Editions can be eaven more expensive.

What carrier do you use?
We use Swiss Post AG and DHL Deutsche Post AG for our shipping.

Can I pick up the watch in Switzerland?
Yes, you can pick up the watch at Zurich or Geneva Airport.*

Do I have to pay VAT in Switzerland?
If you are a Swiss citizen or if you just want to purchase the watch in Switzerland we have to charge our local 7,7% Swiss VAT on every sale. If you purchase the goods at Geneva or Zurich Airport your can purchase them tax free.*

Can I pick up the watch without paying Swiss VAT?
If you are not a Swiss citizen YES! But only at Geneva or Zurich Airport before you fly back home.* In this case please add to your basket. Tax free Geneva Airport or tax free Zurich Airport during working days at working hours. Tax free Geneva Airport or tax free Zurich Airport out of working hours or at the weekend.

Can you lower the value of the shipment to reduce import taxes?
We are so sorry but we don’t offer this.

How much will be the Airport charge for Tax Free pick up?

200 CHF for pick up at working days at working hours.

400 CHF for pick up at the weekend and outside working hours.

*Additional Airport Export charges will collect per transaction.